Frequently Asked Questions (FAQ) Page

/Frequently Asked Questions (FAQ) Page
Frequently Asked Questions (FAQ) Page 2017-06-03T18:37:32+00:00
Food Storage 2016-12-30T14:09:35+00:00

All of our products are vacuum packed for extra hygiene and freshness. They are all also frozen. The date on our packs is the date of manufacture NOT a best before date.

At home we have our own dedicated ‘defrosting tub’. Its stays on the bottom shelf in the fridge. We take out the next days food the night before and as if by some kind of doggy food magic its ready to feed in the morning!

Use all packs within two days of opening.

What Are Enzymes & Probiotics? 2016-12-30T14:04:23+00:00

Digestive enzymes break down food so it can be absorbed and utilised by the body. Raw food has enzymatic activity. When dogs eat the raw food that they are designed to thrive on, they receive plenty of food enzymes, which in turn aid digestion.

Probiotics are beneficial bacteria. They are present in a healthy intestinal system.

How Much Should I Feed? 2016-12-30T14:00:39+00:00

For an adult dog try starting with around 2-3% of their ideal body weight. Keep an eye on their weight, then simply adjust amounts accordingly. The Barf Diet is not an exact science and every dog is different. Be prepared to adjust as you go along. You will soon also become an expert poo watcher! Stools will also tell you if you are feeding too much bone or offal. Again, simply adjust accordingly and you will both be fine!

Why Is My Dog Drinking Less? 2016-12-30T13:56:22+00:00

Do not worry. Raw food is full of naturally occurring water. All the moisture needed to digest raw food is contained in raw food! A lower sodium intake is actually a part of the reason that dogs drink less on the Barf Diet. The real reason is simply because raw food has not had the water removed like kibble has.

What About Salmonella? 2016-12-30T13:52:47+00:00

Salmonella is everywhere, not just in raw meats. A number of kibble brands have been found to contain a high salmonella reading. This has lead to huge recalls! Simple employ basic food hygiene practises, as you would with your meats for human consumption. We have to regularly send our products for vigorous  microbiological testing. Anything with a salmonella reading would, as per regulations, have to be immediately disposed of and would NOT be allowed to go out for sale.

Can I Transition My Older Dog? 2016-12-30T13:46:58+00:00

You can teach an old dog new tricks! We would recommend adding some probiotics to the diet to help restore the good bacteria in the system. This will help to fight off any bad bacteria lurking around in there! This also helps to increase your veterans immunity. Yoghurts with live cultures are an excellent for this. Start slow, introduce new proteins every few days. Be sure to build up slowly at your dogs own pace. This will in turn give you both a chance to adjust.

Can I Feed Kibble & Raw? 2016-12-30T13:39:10+00:00

Yes you could, however you need to remember why you made the decision to switch to a biologically appropriate diet! Kibble and raw are digested at different rates. It is not recommended to feed both in the same meal. Feeding together increases the possibility off illness from microbes.

How Do I Get Started? 2016-12-30T13:32:36+00:00

Do some research. There is a lot of factual information on various social media groups. You can observe various topics and freely ask any questions you may have. It can all sometimes be a little too much to take in but it is essential that you so some background research first. We are always happy to answer any questions too!!

What are your Delivery Charges? 2017-06-03T18:39:39+00:00

Our delivery charges are based on the amount of your order, and our rates are as follows:

  • For Orders up to the value of £50.00 – Delivery Charge is £7.00
  • For Orders over the value of £50.00 – Delivery Charge is £5.00

We trust that you will find these rates both competitive and acceptable.

Do you have area delivery dates? 2015-07-14T07:21:25+00:00

We deliver nationwide, using next day delivery Monday – Thursday. Your order is sent out frozen in a polystyrene box, so your goods arrive in frozen condition. Collections from the unit are also welcome, weekends by appointment.

Do you deliver on weekends? 2015-07-14T07:21:15+00:00

We can send orders out for a Saturday delivery but this does incur an extra from our couriers.

Please get in touch for details on prices.

What is your order cut off time for deliveries to be sent out the same day? 2015-07-14T07:24:02+00:00

If your order is placed and paid for by 12pm, it will be collected later the same day and delivered to you on the the next day. Saturday deliveries can be arranged but will incur an extra charge.

What is your minimum order? 2015-07-14T07:26:08+00:00

Our minimum order is £20.00 excluding delivery charge.

Can your courier still deliver if I’m not at home? 2015-07-14T07:27:59+00:00

We can instruct our couriers to leave your order in a safe place in the event that you may not be home.