Customer Reviews

/Customer Reviews
Customer Reviews 2017-06-03T18:36:55+00:00

We 'know' your dogs will love Natural Raw Food as much as our own dogs do. We put a great deal of time and effort into our manufacturing process, and this in turn benefits our loyal customers who buy it. But don't just take our word for it, check out a selection of the testimonials we have received from our customers.

Great products and great service too. Cassie and Wilson, our 2 Dobermans just can’t get enough of Natural Dogs Direct grub, good and healthy too with no additives. Try it, your dogs won’t be disappointed…
Mike Scheerer, Leicester, UK
Received my delivery yesterday, well packed and still frozen solid. My 5 dogs have had the lamb necks for tea tonight and it’s safe to say I have 5 very happy dogs with your food! Wish you were a bit closer!!! Thanks from the Hodgson hounds
Cheryl Hodgson, Hodgson Hounds
I’ve been using Natural Dogs Direct from the start and have nothing but praise.
The premises are CLEAN & TIDY.
The staff are always friendly & helpful, and nothing is ever to much trouble.
The range of products is vast, always, always fresh and well prepared.
The prices and deals are very competitive, the quality & quantity is second to none.
100% customer satisfaction is guaranteed, I have, do and will continue to recommend Natural Dogs Direct.
Joe Ellis
Just received my first order and have to say what great meaty bones and excellent service too. Will definitely be ordering again in the future.
Fiona Morris
Absolutely fantastic product. Highly recommend. Thank you so much for supplying us down here at Raw Natural Pets in Weston super Mare 🙂
Becky Palmer, Raw Natural Pets, Weston-Super-Mare
Got my first time offer kit come through. Have to say seriously under estimated how much you got for the money. I have 2 jacks and a sprollie. All fussy eaters however they love the minced heart with bone mix and the various other bits that came are going down a treat. Have to say was very impressed with the packing and at the speed in which it was delivered. Will definitely be ordering again once my freezer is empty. One ….actually 4 very happy customers
Rachael Kemp
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Just received the special offer. Still frozen solid and it looks delicious :-). I’m sure I will have some very happy dogs when they tuck into this, especially the ribs! Will try to get some photos. Thank you for the great service! X
Maxine Thain
Certainly an excellent recommendation by a fellow raw feeder, will certainly be going back. Spotlessly clean premises, excellent customer service, a pleasure to do business with! 😀 Keep up the great work!
Mandy Marriott
One of the best places I’ve ordered from
No smell when you open bag
Just proper minced lamb my dogs love it
Thanks
Marie Simpson
Amazingly prompt response to all my questions. Food arrived exactly when stated and still fully frozen. It all looks really great , but my dogs haven’t sampled it yet as I already had other stuff defrosted. I am sure if it’s as great as it looks I’ll have no complaints from them 🙂 Many thanks
Rosie Ison
Absolutely top notch team to deal with – very friendly, excellent customer service, quick delivery and very high quality, clean, non stinky raw products that are really well packaged. My only complaint is that you don’t have a greater selection of meats (game and/or fish would be awesome) so that I can buy all my raw supplies from you 🙂
Jenny Cousins
Hi, Have just received the starter pack, The meat looks fantastic. Along with the ribs spines and hearts, It looks very fresh unlike other meats I’ve had from else where. My cav decided to protect the box from my other two cockers.( must of smell fresh to have him guarding it!). They have just had a neck each plenty of meat on them. And they finished them all! So Yes I def recommend Natural Dogs Direct.
Janet Wall
The best lamb bones for your best friend, so much meat on them; they are a meal on their own. Couldn’t be a nicer company to deal with either.
Lynne Land
Fabulous went for a visit yesterday so clean and very professional and friendly. Our great danes really enjoy the food from here. We also had a delivery a few weeks back very quick no problems would definitely recommend them
Elaine Ryan
Got my first order yesterday, very quick delivery an my two are very impressed this morning with their lamb necks.. An still going with them lol Thank you will definetly be ordering again.
Zoe Adams
We got our delivery today and it was brilliant. Best packaging i,ve seen and all still frozen. My Great Danes loved the ribs ( I had to give in to the puppy dog eyes I was getting when unpacking) and they loved them. Very meaty and very fresh. Mince is defrosting for breakfast which also looks really good quality. Thank you natural dogs direct.
Lucy Reeves
My dogs absolutely LOVE these products! The ribs are the best quality raw ribs I have come across, lots and lots of meat on them 🙂
The new mince range is great to! Super fuel for my crazy hounds keeping them in top condition is important and they all thrive on Natural Dogs Direct!
Lucy Kate Osborne
My order arrived today in an insulated box so was still frozen despite me not being home for 2 hrs after it was delivered ! Great products just need to hit a bigger freezer now as no room for our food !!
Jane Barnett
Great to meet you at Catton Park this afternoon Your British lamb ribs & necks look great & the dogs were extremely happy with what I brought home for them Your treats are also fab!!
Wishing you all the best in your forthcoming expansion & I look forward to getting further supplies from you
Lyndsay Mann
Excellent products and service. Been twice already and my boy loves the minced products. Fantastic value for money too. Highly recommended.
Angela MacKenzie
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All you need to do is check out our Shop! You will not be disappointed, our products and service are second to none! Why not take a look at what we have to offer!
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Superb service. I enquired Sunday morning and had an instant response. Ordered, received an invoice and paid all within a very short time. Delivered Tuesday – superbly packed and still frozen solid when I unpacked it that evening. Really good quality product with a range that is expanding all the time. I will be using again and recommending to others. Thank you!
Yvonne Robinson
Great service today and great quality at great prices. The range is good anyway and with the opening offers you can’t beat it – I will be back.
Tina Holmes
Super prompt delivery, and really does look good enough to eat. Thank you, looking forward to my next order
Caroline Beveridge
Fabulous products and my dogs can’t get enough of the meaty lamb necks
Lynn Broomfield
Just received my first order. Lovely meaty bones really pleased. Thanks
Sarah Forwood
Great customer service. Looking forward to my first delivery
Sophie Shorthouse
Fabulous quality and service. You can’t ask for more
Claire Hennaford
Fab service. Products arrived the day after i payed.
Lis Barter
Very happy with the quality off these bones mince is top class doesn’t go mushy will be coming back for more 🙂
Jenna Caroline Bennett
Friendly, efficient and fabulous quality!!
Esther Brooks
Great product great price you won’t be disappointed
Graham Brazier
Just received my 2nd delivery, the meat is of exceptional quality, packaging is excellent, customer service and communication is superb! Would recommend to anyone to give them a go x
Leanne Handley
Excellent service, order arrived really quickly. Bones were nice and meaty.
Lynda Selby
Quality !!!
Tony Dee
Luv luv luv from 3 happy puggies xxx
Colette Nisbet
Thanks NDD Superb quality, easy ordering and delivered on time. Definitely 5 stars.
Mark Fenton
Fab food and service will deffo use again and would recommend
Ann Hartland
Had a order of the ribs spines and necks. They are fab very meaty. The best i’ve bought. 6 Newfoundlands very happy. Thankyou ef and sue for the fast delivery and excellent customer service. Have recommended you to all my doggie friends
Marie Randall
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Want to join the club and let your dogs experience Natural Raw Food at its finest?

All you need to do is check out our Shop! You will not be disappointed, our products and service are second to none! Why not take a look at what we have to offer!
Get yours Now